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At Medcare Clinic, professional care and attention to the client always comes first. We strive to offer you the highest possible quality and to help you to complete satisfaction.

In the unlikely event that you are not satisfied and have a complaint, we would like to hear from you. You should always first take up your complaint with your treating physician to find a solution together. If this is ultimately not satisfactory, you can submit the complaint online.

If, after handling the complaint by the management of Medcare Clinic, you think that your interests have not been adequately represented, you can ask your treating doctor which external body he is affiliated with. This body offers independent mediation and handling of the complaint.


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